Systems Call Center Voip, Asterisk Consultant Naples, PBX, IP Phones, Networking, Linux

About Us

What do customers think of the work delivered? Let's see ...

"I wanted to personally thank Bruno for his professionalism and courtesy he showed in the development of a custom IVR. Finally, our customers can interact with the database directly with a phone company without going so our operators ... this allows us to maximize resources and reduce costs.

Really nice job, fast, accurate and well documented. Highly recommended "

"The new phone system has brought us light years ahead." It has dramatically reduced the number of calls made by the first available operator to "right one" with the new system of call forwarding according to the preselection of the desired service, with savings time
for both our clients and our operatori.La intelligent management of queues and call distribution allows our operators to work in a less chaotic, making better use of resources and with less "bottlenecks" for our customers . It 'was enhanced voice mail system, which is now divided and even for each operator for each service area and provides a flexible and efficient message handling, even forwarding email!

We were able to provide customers with a new reporting service telephone service disruptions outside opening hours of offices, with instant alert via SMS and email to our staff with tasks 24h/7d availability.

Thanks to VoIP technology we have been able to overcome the limitations of traditional PSTN and ISDN telephone lines by increasing the number of simultaneous conversations at virtually no cost compared to other solutions available.

And last but not least we have greatly improved our image, which never hurts!

Ourselves with this new VoIP PBX system has brought us many strategic advantages and operational there will surely be much less than that sustained modest investment.